Catholic Charities of the Diocese of Wilmington is a faith-based, social services organization, delivering critical direct care human services to individuals and families residing in Delaware and Maryland’s Eastern Shore. No one is excluded from service because of race, color, religion, sex, age, disability, national origin, or ability to pay.
VISION
Inspired by the Gospel, Catholic Charities exists to empower people, support families and transform communities by bringing God’s message of love and hope to all, with a particular emphasis on the poor and marginalized.
MISSION
Catholic Charities of the Diocese of Wilmington compassionately serves all people in their times of vulnerability. We offer services to alleviate human suffering, and advocate for strong, healthy and vibrant communities across Delaware and Maryland’s Eastern Shore.
Most Rev. William E. Koenig, DD
President
Xavier DeCaire
Vice President
Joseph Corsini
Treasurer
Rev. Msgr. Steven Hurley, VG
Vy. Rev. Joseph McQuaide, IV
Members
Officers of the Board
Samantha Wallace
Chairman
Retired
James Burke
Vice Chair, Finance
Retired
Jean Desmond
Vice Chair, Development
Retired
Nicole Henry
Vice Chair, Strategic Planning/Public Policy
Richards, Layton & Finger, P.A.
George D. Rotsch
Vice Chair, Communications
Delaware LIVE News
Members at Large
Anthony Albence
Director
Department of Elections
Xavier DeCaire
Retired
Keith Delaney
Senior Manager
Santora CPA Group
Mark A. Oller
Delaware Trust Executive
US Trust Company of Delaware
Dave Tiberi
President
Emergency Response Protocol
Jennifer Trager
Strategic Planning/Public Policy Committee Member
Ruth Anne White
Ex Officio
Executive Director
Ruth Anne White
EXECUTIVE DIRECTOR
Lisa Schieffert
DIRECTOR OF PROGRAM OPERATIONS
Robert Connor
FINANCIAL ANALYST
Jane Chickadel
CONTROLLER
Stephanie Kelton
FUND DEVELOPMENT & PUBLIC RELATIONS MANAGER
Program Leadership
Porsha Harvey
SR. PROGRAM MANAGER
BASIC NEEDS SERVICES
Gary Belkot
PROGRAM MANAGER
CASA SAN FRANCISCO AND SUSSEX COUNTY SERVICES
Melody Duverger
DEAP PROGRAM MANAGER
LOW INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP)
Lisa Ritchie
PROGRAM MANAGER
BEHAVIORAL HEALTH SERVICES
Vacant
PROGRAM MANAGER
IMMIGRATION
Jennifer Trager
PROGRAM MANAGER
EASTERN SHORE SOCIAL SERVICES
Joanne Varnes
PROGRAM MANAGER
CHILD AND ADULT CARE FOOD PROGRAM, FOOD ASSISTANCE PROGRAMS
Esther Lovlie
PROGRAM MANAGER
MARYDALE RETIREMENT VILLAGE
Stacy Brooks
PROGRAM MANAGER
BAYARD HOUSE
Q. Do I have to be Catholic to receive services?
A. Catholic Charities provides services to all in Delaware and the Eastern Shore of Maryland without regard to religious affiliation.
Q. Does Catholic Charities charge a fee for its services?
A. Fees are charged for certain services, others are provided without charge. Thanks to the generosity of donors and contributors to the United Way and the annual Catholic Appeal, no one is refused service due to an inability to pay for them. Fees are charged for professional services such as counseling, substance abuse recovery support, and immigration services. Registration fees are charged for conferences. Catholic Charities accepts third party insurance payments. Some services are made available through public contracts.
Q. Does anyone have to know I am coming for help to Catholic Charities?
A. Confidentiality is a living principle at Catholic Charities and all services are provided in the strictest of confidence. No one will know you are receiving assistance of any kind unless you give us permission to share that information.
Q. Is Catholic Charities qualified to provide the services it delivers?
A. Catholic Charities employs staff who are licensed and certified in their respective professions to provide professional services. Catholic Charities holds all necessary state licenses to operate in Delaware and Maryland. In addition, Catholic Charities is a full member of the United Way of Delaware and the United Way of the Lower Eastern Shore and meets the standards for membership established by those organizations.
Click here to download our latest Annual Report.
PHILOSOPHY
Catholic Charities’ Performance and Quality Improvement (PQI) Program Philosophy
Since Catholic Charities is a ministry and apostolic activity of the Catholic Church, it is imperative that we incorporate the Catholic Faith into our activities and approach. This requires active participation in the life of the Church, a witness to Christ in all circumstances and remaining at the very heart of the community of others. (Gaudium et Spes #30 and #43)
A result of this Catholic identity is a commitment to meet not only the minimum commitments of its programs and professions, but to strive to true proficiency and excellence.
As a result, Catholic Charities operates an organization-wide performance and quality improvement program (PQI) to improve quality and the pursuit of excellence in its services by monitoring activities, and identifying and pursuing opportunities for improvement. The PQI program addresses both organizational performance and program and client outcomes.
In all of its programs and services, Catholic Charities strives to improve the quality of care and services it provides to children, families, immigrants, refugees, the imprisoned, those seeking pro-life pregnancy services, the working poor, the homeless and seniors. The PQI process generates recommendations to the board of directors and president.
